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Frequently Asked Questions

  1. I entered members into the registration site, but did not receive an Invoice?
  2. How do I obtain a copy of my Invoice?
  3. How do I add an Advisor?
  4. How do I change my contact information (Email, Address, etc.)?
  5. How do I change the spelling of a name of a student?
  6. I need to delete/substitute a member name?
  7. I need to transfer members from one chapter to another.
  8. How do I obtain a copy of my Membership Roster?
  9. How do I locate my student's I.D. numbers?
  10. When do I need to submit payment for my Membership Invoice?

I entered members into the registration system, but did not receive an Invoice?

Once logged into the registration site, Click Step 4: "Prepare/View Invoice". Confirm that you have pressed the "Submit" button at the bottom of the page. If you haven't, click "Submit" and an Invoice will be emailed to you. If you have already clicked "Submit", click on the Invoice Number and then click "File" and then "Print" in your browser to obtain a copy.

How do I obtain a copy of my Invoice?

Once logged into the registration site; click on Step 4: "Prepare/View Invoice", click "File" and then "Print" in your browser.

How do I add an Advisor?

Once logged into the registration site, click the "Add/Edit" button just below your Chapter ID and then click the "Add New Advisor" button.

How do I change my contact information (Email, Address, etc.)?

Once logged into the registration site, click the "Add/Edit" button just below your Chapter ID and then click the "Edit" button next to the Advisor you wish to edit.

How do I change the spelling of a name of a student?

Once logged into the registration site, click "Step 1: Enter/View Your Members" and click the "Edit" button next to the Member's name you want to change. This will allow you to submit a "Name Change Request" to the National Center.

I need to delete/substitute a member name?

You must make all deletion/substitution requests within 5 days of your invoice submission. Requests can be sent to Shawna Gfroerer, Director of Member Services and Events at sgfroerer@bpa.org

I need to transfer members from one chapter to another.

Please make this request via email to Shawna Gfroerer, Director of Member Services and Events at sgfroerer@bpa.org. Be sure to include member first name & last name as well as the Chapter ID to transfer to.

How do I obtain a copy of my Membership Roster?

Once logged into the registration site, click on "Step: 1 Enter/View Your Members" and then click "File" and "Print" in your browser to print an official copy.

How do I locate my student's ID numbers?

Once logged on to the membership site, click on "Step: 1 Enter/View Your Members" and you will be able to view the Member ID numbers next to each member name.

When do I need to submit payment for my Membership Invoice?

You must submit payment either within 30 days of registering members through the registration site or prior to your first conference (Regional, State, National), whichever date is earliest.


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